FREQUENTLY ASKED QUESTIONS
Yes, you will receive the same product as shown in the picture. We make every effort to ensure our product images accurately represent the items we sell. However, please note that slight variations in color may occur due to different display settings. If you have any concerns or questions about a specific product, please contact our customer support team.
You can view your sales receipt in your account on our website. Simply log in, go to the "Orders" or "Purchase History" section, and select the relevant order to view and download your receipt. If you encounter any issues, please contact our customer support team for assistance.
To return an item, please follow these steps:
1. Log in to your account on our website.
2. Go to the "Orders" or "Purchase History" section.
3. Select the order containing the item you wish to return.
4. Click on the "Return Item" button and follow the instructions provided.
5. Pack the item securely, including all original packaging and documentation.
6. Attach the return shipping label provided and drop it off at the specified carrier location.
For more detailed information on our return policy and any potential restocking fees, please visit our Return Policy page or contact our customer support team.
We strive to restock popular items as quickly as possible. If an item is marked as "out of stock," you can sign up for email notifications on the product page to be alerted when it becomes available again. Alternatively, feel free to contact our customer support team for more information about specific restock dates.
You can ship your order to any valid address within our shipping service areas. This includes residential addresses, business addresses, and PO Boxes (if supported by our shipping carriers). During the checkout process, you will have the option to enter your preferred shipping address. Please contact our customer support team.